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Sign Up to Safety Campaign

Sign up to Safety is a new national patient safety campaign that was announced in March by the Secretary of State for Health. It launched on 24 June 2014 with the mission to strengthen patient safety in the NHS and make it the safest healthcare system in the world.

The Secretary of State for Health set out the ambition of halving avoidable harm in the NHS over the next three years, and saving 6,000 lives as a result. This is supported by a campaign that aims to listen to patients, carers and staff, learn from what they say when things go wrong and take action to improve patient’s safety helping to ensure patients get harm free care every time, everywhere.

Read more: Sign Up to Safety Campaign

You only die once. Dying matters in Nottinghamshire


GPs are hailing the success of a service for end of life patients in Nottinghamshire and are urging people to think about their dying wishes during the Dying Matters Awareness campaign in May 2014.

The service, operated by Nottingham based Primary Integrated Community Services Ltd, (PICS) offers patients who are dying from non-cancer related illnesses, individually tailored care by providing a Key Worker. The service works on a referral basis for a small number of patients who are thought to be in the last year of life. It is commissioned NHS Nottingham City, NHS Nottingham West and NHS Mansfield and Ashfield Clinical Commissioning Groups.

Wendy Berridge who works within a team of six nurses providing specialist care to patients across the county said the service is a vital link that enables the patient and families and carers the opportunity to consider what their end of life wishes are and then put Advance Care Plans in place that then acts as the link with all the other professionals involved in their care.

“It’s the only service of its kind I am aware of in the UK that is specific to non-cancer related life limiting illnesses. We work with a small number of patients which is absolutely right because we give each one as much time as they need. Death and dying can be very frightening, so by providing this service we are able to take the time to listen to those fears and provide reassurance that they have someone supporting them through the journey ahead. We ensure that care is co-ordinated and make referrals across all health, social and voluntary sectors where necessary. We aim to keep patient’s treatment and care in the place that they have chosen to be cared for and ultimately would like to die in.

We are often asked how can we do our job, but for us, we passionately believe in the role we have, you only die once so it’s vital that we get it right not only for the patients but for the loved ones left behind. As a team we have a superb support network amongst each other and are able to reflect on situations that have occasionally been more challenging.

Only one in ten adults have talked to anyone about how or where they’d like to die, according to Dying Matters, but the earlier that people talk about their dying wishes, the easier it is emotionally and practically to deal with.
Health leaders are urging healthy people to take five simple steps to make their end of life experience better, both for them and for their loved ones. These are:  
•             Write your will
•             Record your funeral wishes
•             Plan your future care and support
•             Consider registering as an organ donor
•             Tell your loved ones your wishes

Sharing your wishes with  your GP can also help local health providers to plan for your end of life care says Dr Guy Mansford, Beeston GP and chief clinical officer for NHS Nottingham West Clinical Commissioning Group:

“Not enough people share with their GP their desires about where they want to die and this can lead to anxiety for the patient if they become unable to make  those decisions nearer the time. Naturally, many people would want to die at home but by discussing your needs in advance you can greatly increase the chanced of that option being possible and avoid an unnecessary hospital admission. We are lucky that we benefit from services like PICS that take a lot of the pressure off families when it really matters.”

For more information visit

Why patient participation is so important - NHS Nottingham West

Members of patient participation groups from across Nottingham West give their views about the importance of being involved in your local NHS.

Patient Views Wanted


Three consultations are seeking patient views - please have your say on:

  1. Maternity Services (22 April closing date)
  2. Cosmetics Procedures Policy (17 April closing date)
  3. Nottingham City Walk-in Centre Development (25 April closing date)


1. Experiences and thoughts of maternity care in Nottingham

Are you happy with the maternity care you received in Nottingham? This is your opportunity to tell us about your experience and help ensure that future maternity services meet your needs and those of other patients.

Women who have used NHS maternity services from Queens Medical Centre or Nottingham City Hospital are being invited to share their experiences and thoughts about the care they received.

We want to know where services are working well, as well as highlight any areas where we may need to make changes and have developed this quick questionnaire to help get this feedback.


Click here to take part.


All responses are confidential and the closing date for people to take part is 22 April 2014.


2. Cosmetics Procedures Policy

We would like your help in deciding which changes to make to our policy on funding cosmetic  surgery. The public image of 'plastic surgery' has been shaped by media coverage of private surgeons enhancing  people's body image. However, some cosmetic surgery is available to NHS patients, but only if there is compelling clinical evidence for it.

The East Midlands Cosmetic Procedures Policy details the cosmetic surgery that is
not normally publically funded and the procedures that are only funded when certain criteria are met. The criteria are based on clinical evidence, expert opinion and value for money.

All NHS Clinical Commissioning Groups in the East Midlands are now working together to review the 2011 East Midlands Cosmetic Procedures Policy, and want people's opinions on whether the proposed changes are reasonable and fair.


The region's NHS clinical commissioning groups agree that, in general, cosmetic procedures have relatively small health benefits compared to many other forms of healthcare. Changes are being proposed to policies for cosmetic surgery to treat certain conditions of the nose, earlobes, both men's and women's genitals and breasts, including dealing with female breast implant problems. The policy also makes it clear that hair transplants to correct baldness will not be routinely funded on the NHS.


Complete the survey by clicking here. Or you can request a paper copy by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.


You may find the following documents useful:

A summary of the procedures and proposed policies

The draft East Midlands Cosmetic Procedures Policy 2014

The review report and questionnaire.


3. Nottingham City CCG Walk-in Centre Review (closing date 25 April)


NHS Nottingham City Clinical Commissioning Group would like to hear your views about walk-in centre services and the development of an Urgent Care Centre in Nottingham City Centre.

There are currently three walk-in centre services in Nottingham City; Walk-in Centre(London Road), 8-8 Parliament Street and Clifton Nurse Access Point. NHS Nottingham City CCG plan to review the services and evolve our walk-in centre provision to develop an Urgent Care Centre.


The new enhanced service will provide immediate treatment of urgent but non-life threatening medical conditions in the community.


Click here to take part in the survey, please click here.


Public Event

In addition, Nottingham City CCG is holding a public event to discuss the outcomes of the
survey on 30 April 2014, 6.00pm – 8.30pm at The Park Inn, Mansfield Road, Nottingham.  Refreshments will be provided. Places are limited so if you wish to attend click here for details of how to register.

Your Questions Answered


On Wednesday 29 January, over 120 members of the public joined health leaders to debate the future of the NHS locally.


The event, which took place at Nottingham Forest Football Club, inspired lively debate and far too many questions to be answered by the panel on the day. We are keen to share our answers with you.


Click on a question below to get our response.


Local NHS services, marginalised groups and GP practice

  1. Have you considered the impact upon and the cost to the NHS of the City & County proposals to remove millions of pounds of funding from voluntary sector housing and homelessness organisations?
  2. How will you ensure good access to services for marginalised groups (those supported by organisations above) who often struggle to access mainstream health services?
  3. Are GPs still allowed to decide against carrying out treatments based on their religious beliefs?



Reaching minority groups and accessibility 

Why are there no signing facilities here? And are you planning consultation services for:

  1. People under 60?
  2. Poor English speakers?
  3. Non-white ethnic minorities?



Privatisation of services

  1. How can we ensure that money isn’t wasted by the NHS through contracting out and privatisation, which transfers cash from patient care over to the shareholders of private companies.
  2. And what can be done locally to minimise the waste of money as a result of the purchaser provider split, which has introduced massive bureaucracy to no positive benefit



Combating social isolation

  1. I’m worried about housebound/ getting people to their house/complex to relieve loneliness & bring exercise to them, what can you do about this?



About the Clinical Commissioning Group (CCG)…

  1. Where are CCG budgets published?
  2. What is the staffing structures within a CCG?
  3. What are the differences between the Primary Care Trust & CCGs?




  1. Why after 10 years of asking is there still no carers rep at every med/centres (just a named person)?
  2. As a carer for an advanced dementia patient (who cannot communicate) life can be very lonely, this does not seem to be recognised by various bodies. Lonely carers’ are one major problem.



Patients charter and patient responsibilty

  1. There needs to be a general drive to educate the public about their responsibilities. Is the ‘Patient’s Charter’ going to be published more widely when the update has been completed?



















Get up to £2500 for Broxtowe Health Projects



Local community groups and organisations in Broxtowe are being urged to apply for grants of up to £2,500 to improve health and wellbeing in the borough, as part of the Lifestyle Fund.


The funding, which is allocated through NHS Nottingham West Clinical Commissioning Group, as part of the Broxtowe Borough Partnership is available for projects which aim to reduce health inequalities in the following areas:


  • Smoking
  • Obesity
  • Alcohol and drugs
  • Mental health
  • Older people
  • Physical activity
  • Domestic violence
  • Sexual health and teenage pregnancy
  • Improving the health of communities of the poorest health
  • Supporting young people with disabilities and promoting independence


Councillor Jacky Williams, Chair of the Health Partnership said: "This funding has really helped local groups to do big things with small sums of money and with the support of the Partnership has really added 'healthy' value to communities".


In previous years, a wide range of projects have been supported, including physical activity and foot care for the over 50s, Walk and Talk groups, Bike and Hike activities for people with learning disabilities, domestic violence drop-in support groups, dance sessions, travelling kitchen, breastfeeding peer support and many others.


Deadline for submission is 5pm on Friday 2nd May 2014.


For more information on how to apply, please contact NHS Nottingham West CCG on 0115 8835163 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Come Along to our Events on Tuesday & Thursday

You're invited to have your say on health issues and experiences at two events in Stapleford and Kimberley on Tuesday 18 March and Thursday 20 March.

The events are being held by NHS Nottingham West Clinical Commissioning Group (CCG) to encourage local people to share their experiences, have their say and hear about the challenges currently facing the NHS.


The meeting at Stapleford takes place on 18 March from 6pm – 8.30pm at St Helen’s Church Hall, Frederick Road, Stapleford NG9 8FN. The Kimberley meeting will be held on 20 March from 12.30pm – 3pm at Rumbletums Café, 2a Victoria Street, Kimberley, NG16 2NH.


We look forward to seeing you there!

Spam Warning: 13 March 2014


NICE is aware that a spam email is being sent to members of the public regarding cancer test results.


Please be assured that this email is not from NICE and we are currently investigating its origin.

If you have received the email, do not open the attachments. Updates will be made on the website during the day and also via Twitter: @NICEComms

Kick the Habit - No Smoking Day

nsd frontpage banner


Smokers in Broxtowe are being urged to prepare for battle and give up cigarettes on ‘National No Smoking Day’ - Wednesday 12 March.


Around 16.4% of the adult population in Broxtowe, smoke – this is less than the national average but still suggests that around 1 in 6 people living there are full time smokers.


This year’s No Smoking Day has a ‘V for Victory’ theme, designed to inspire hundreds of thousands of smokers to compete and win the fight against cigarettes.


The campaign intends to help smokers combat their need for nicotine, by providing motivational support and inspiration from others also trying to combat the same addiction.


NHS Nottingham West Clinical Commissioning Group is backing the impulsive drive, by urging smokers to seek professional support, by calling the Quit line telephone service provided by UK charity QUIT. To find out more, visit



No Smoking Day is a great opportunity to encourage and support smokers to quit, alongside thousands of other people across the UK.


It isn’t easy to quit, but support is readily available - the battle against cigarettes can be won. Support is crucial to helping smokers on the road to victory, and towards a healthier and wealthier smoke-free life.”



The annual campaign is run by the British Heart Foundation (BHF), who managed to get around 1 million people to stop smoking last year.


Dr Mike Knapton, Associate Medical Director at the BHF, said: “Our ‘V for Victory’ message is set to inspire smokers to win the battle against cigarettes even if they’ve already attempted to quit in the past. We’re encouraging smokers to mark Wednesday 12 March in their diary to join thousands of other quitters and stub out those cigarettes for good.”


For more information and support to help quit smoking, visit


For information about stop smoking services near to you call 0800 389 7712 or Local 01623 848868 or text LEAF to 80800 and a member of the team will call you back or email the team at: This email address is being protected from spambots. You need JavaScript enabled to view it.

NEMS to Continue to Provide GP Out of Hours Service


NHS Nottingham City Clinical Commissioning Group (CCG) is pleased to announce that Nottingham Emergency Medical Service (NEMS) Community Benefit Services Ltd have won the contract to deliver Out-of-Hours GP Services to the populations of Nottingham West, Nottingham City, Rushcliffe, and Nottingham North and East CCGs.


The new contract will commence on 1 October 2014 and will run for a period of three years; with a possible extension for a further two years.


NEMS CBS have been delivering these services in Nottingham since 2004 and are a trusted provider in the local health community, with a workforce of local GPs who know the area and the needs of local patients.  NEMS CBS submitted an innovative bid as part of a robust procurement process ahead of a number of other competing bidders.  The new service will provide a number of additional benefits to the people of Nottingham:


  • The service will be re-located to modern premises adjacent to Nottingham railway station; improving both the environment that the service is delivered from and providing car parking facilities and good access via public transport.
  • A new IT system will be adopted that will allow clinicians to see GP practice records (with appropriate consent from the patient) to help them to provide the most appropriate care when the patient’s GP practice is closed.
  • Walk-in access will be provided for selected groups of patients who find it difficult to access the current service via a telephone assessment from NHS 111.


Dawn Smith, Chief Officer for NHS Nottingham City Clinical Commissioning Group, said:


“Good access to Out-of-Hours GP services is something that we know is very important to patients and is an area that Nottingham has performed strongly in for many years.  We have commissioned NEMS CBS to provide this service for the next three to five years and look forward to working with them to ensure that this service is delivered effectively and efficiently with a continued emphasis on improving quality.”


Winners of NHS Participation Award!


We are delighted to have beaten off competition from across England to be awarded the ‘Excellence in Public Participation - Commissioner Award’ at NHS England’s Innovation Expo held in Manchester on 3 March.


Keynote speakers at the event included outgoing NHS chief executive Sir David Nicholson and medical director, Sir Bruce Keogh.


The award recognised the impact of our Patient Reference Group, set up and operated by patients to represent the views of the 94,000 patients to help feedback about their experiences of local health and social care services. The awards were presented by TV presenter June Sarpong.


Chief Operating Officer of NHS Nottingham West Clinical Commissioning Group, Oliver Newbould said: “I am thrilled, especially as we were nominated by patients and volunteers . It really recognises the work we have done to engage with the people who use our health services which is so vital. I would encourage people who are interested in their local health services to be part of a PPG so they can be involved in the services we commission for the future.”

The Patient Participation Groups are made up of patients who volunteer some time to help their practices improve their services.  They meet regularly at the practice, usually each month, for a couple of hours.

They help undertake patient surveys and provide important feedback to ensure patients get the best possible experience.  They also act as a point of contact for patient views.


If you are interested in joining a PPG or finding out more, either contact your GP Practice or email This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.


Pictured L-R: John Crouch, Chair of Patient Reference Group, Racheal Millband, Patient & Public Inolvement Officer, Pui-Shan Tang, Senior Data Analyst and Mark Russell, Patient Representative on Governing Body.


Come Along to our Stapleford & Kimberley Public Meetings




We are inviting patients and the public to have their say on local health issues and their experiences at two meetings being held in Stapleford and Kimberley on 18 March and 20 March.


The events are being held by our CCG to encourage local people to share their experiences, have their say and hear about the challenges currently facing the NHS.


Nigel Hallam, Chair of NHS Nottingham West CCG, said: “Patients are at the heart of everything we do and we hope that as many people as possible will attend these events. We are committed to listening to our patients and the public so that we can improve and shape services that best meet their needs. Please do not miss this opportunity to be heard”.


The meeting at Stapleford takes place on 18 March from 6pm – 8.30pm at St Helen’s Church Hall, Frederick Road, Stapleford NG9 8FN. The Kimberley meeting will be held on 20 March from 12.30pm – 3pm at Rumbletums Café, 2a Victoria Street, Kimberley, NG16 2NH.


Whilst people will be able to have their questions answered at the events, the Chair is also inviting people to submit any questions in advance of the meeting. These could be about the CCG in general or any local healthcare issues.



Both events are free to attend, with drinks served upon arrival, and on street parking available. Both locations also have a public car park close by for convenience.


People can register for a place and submit their questions by:

  • Emailing This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Calling (0115) 8835100 (office hours)
  • Online at








CCG Shortlisted for National Award


ind-partWe are delighted to have been shortlisted for a prestigious national award for our work on involving patients and carers when planning future services.


We are up against two other contenders for NHS England’s ‘Excellence in Public Participation Commissioner Award’.


The award recognises the commitment of organisations to putting patients, carers and the community at the very heart of its plans. The CCG was nominated for the work it did to involve patients themselves in helping to identify and support registered carers, supporting dementia friendly communities and the way patients were involved in helping to understand conditions such as stoma care.


Officials and patient representatives will find out if they have won the trophy at the Health and Care Innovation Expo in Manchester on 3 March 2014. The event includes speakers such as Sir Bruce Keogh and the NHS chief executive, Sir David Nicholson.


Nigel Hallam, Lay Chair of NHS Nottingham West CCG said: “I am delighted about the nomination. We have worked so hard to create a patient-centred culture and to have that recognised at a national level is a real sign we are getting it right. It’s all thanks to the work of the staff and the commitment from patients to help us shape services that really fit their needs.”


Mark Russell, patient representative on the CCG’s Governing Body said: “As a patient representative, I always have an equal say in meetings alongside doctors and my views are taken on board at every opportunity. This nomination demonstrates the CCG’s commitment to involving patients and the public in its commissioning decisions and I wish them the best of luck! ”


Further details about the CCG can be found at or you can follow them on Twitter @NottmWestCCG.

CCGs Welcome Positive Report on Nottingham University Hospitals



Health leaders from three commissioning organisations in Nottinghamshire have come together to express their support and pleasure that services at Nottingham University Hospitals NHS Trust are operating efficiently following the publication of the Care Quality Commission’s inspection report.


The CQC report, which is being released today, states that patients are safe, well cared for and have a generally positive experience of their visit. 


The CQC’s Chief Inspector of Hospitals, Professor Sir Mike Richards, said: “We found that Nottingham University Hospitals NHS Trust was providing services that were safe, effective, responsive, caring and well-led. Staff we spoke to were positive and engaged, and patients we spoke to were generally positive about the care that they had received at the hospital. There are improvements that could be made at the trust to improve the care delivered to local people, but overall we judge this to be a good trust.”


Speaking on behalf of all three Clinical Commissioning Groups (CCGS) – NHS Rushcliffe, Nottingham North and East and Nottingham West CCGs – Dr Cheryl Crocker, Director of Quality and Patient Safety and Executive Nurse said: “We welcome the news that the CQC has found Nottingham University Hospitals NHS Trust to be operating efficiently, and that it was seen as safe, effective, responsive, well-led and caring. While areas for improvement were identified, including equipment maintenance and mandatory training, it is pleasing to note that the CQC recognised the trust has robust plans in place to tackle this.


“Overall, it’s great for patients to see that in some areas NUH is recognised as an exemplar of best practice, and I’m sure this report will go a long way to reassuring the people of Nottingham and Nottinghamshire that NUH is delivering a high standard of care to patients. We will continue to work closely with the Trust, and together we will ensure that progress continues to be made.”


A team of more than 60 inspectors visited the trust’s hospitals in November and December 2013. They examined most services, speaking to patients, carers, visitors and staff and other organisations, including our local health care commissioners.


The full report is available on the CQC website.


Click here to visit the NHS Choices website  111logosmall Click here to visit the 'Sign up to Safety' website Click here to visit the Disabled Go website   Click here to visit the Deprtment of Health website

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